Home Distant Learning Terms and Conditions




“I found the course very informative. It’s an absolute must if you’re looking to gain that edge, that just might make the difference.”

Dr. Tony Strudwick

Sports Scientist, Manchester United



“An Excellent 3 Days, beneficial for anyone in any role, thank you.”

Steve Cannon, First Line Digital

"I started training with Jimmy & Sara at 62 years of age, working them has truly transformed my life. I lost 3 stone got into my best shape ever, & over came a phobia of swimming i had since i was 8 years old"

Margaret S as per BBC Radio programme

“I have attended several training courses run by Sara Lou-Ann. The courses were enjoyable and rewarding. The benefits were a more profitable business and new skills and techniques to use with my clients. Sara Lou-Ann is very personable, professional and a pleasure to work with, she has my full recommendation.”

Michael Hadfield

"I completed my diploma in Hypnotherapy & NLP Practitioner with NLP Centre of Excellence trainers  Jimmy/Sara in Summer 2011 and I have never looked back!  I now have a "very successful hypnotherapy & NLP coaching clinic in Dubai.  I special in weight loss coaching & work mainly with women in many other areas including hypnobirthing, fertility & body confidence.  I am so grateful for the training which I received at NLP Centre of Excellence and if anyone is deliberating whether they should train or not, I would say GO FOR IT!!! The opportunities are out there to grow your own business, meet incredible like minded people (such as Jimmy & Sara!) whilst making a difference to other people's lives.  The course content was very in depth and practical and I could start applying what I had learnt immediately. There is also ongoing support whenever you may need it which is really refreshing." Rachel Foy

"Just a very quick update after completing my NLP practitioners course with the NLP Centre of Excellence, I have won my first International competition as part of the England team for British Dressage and I have 6 weekly clients coming to me for training sessions, all of which have come word of mouth recommendations (my goal is 10 clients), so I wanted to thank you in helping me on the road to achieve what I now know I can". Alison


"Petruzzi, an Australian, is one of the best qualified coaches of his kind in the world. He has worked with several top teams including West Ham and Crystal Palace and his advanced training methods look like paying dividends on the pitch.

The lads have taken to him and shown belief in his methods but his work is structured and a long-term thing."

Chris Casper, former Manchester united defender and Manager ( Bury Times)

Bury FC

You need to look no further than Jims book Excel with NLP in Sport when it comes to getting motivated to succeed in Sport, or life.Jim shows you that anything is possible if you stay focused and motivated

Andy Paschalidis media personality in Australia

host of Sky Sports Radio's English Premier League coverage

Terms and Conditions PDF  | Print |  E-mail

Refund Policy for Distance Learning Courses

Goods relating to purchases through World Pay by Credit / Debit Card or Cheque/Cash

Standard 7 days cancellation policy after making the payment for the course. Cancellation must be made in writing by letter.  The Customer must also return the Materials as soon as possible and at the Customer’s own cost and risk. When doing so the Customer should state his / her name, address, student registration number and the reason for cancellation.

You the consumer are liable for all costs incurred in returning the goods.

Please return your goods to: NLP Centre of Excellence

26 Woodford Road, Poynton, Stockport. SK12- 1DY

A refund will be issued by cheque following the above protocol;

NLP Centre of Excellence:

Recommends that the Customer gets a free proof of postage certificate from the Post Office or sends any parcel by Recorded Delivery.

NLP Centre of Excellence:

Regrets that it cannot be responsible for items which never reach NLP Centre of Excellence or those that are damaged in transit

Where a course has been purchased with a recognised third party provider NLP Centre of Excellence are not liable or responsible to issue any refunds and the policy of the organisation purchased from is to be adhered to

Refund Policy for classroom Courses



If, for any reason, you have to cancel an agreed booking after your 7 day cooling off period, this must be notified to us in writing, and the cancellation fees will apply as set out below:

Cancellations must be received in writing via email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it and must contain the full booking details including delegate and organisation name and contact details. Your cancellation will be confirmed in writing to the fee payer along with an invoice for any outstanding fees due.

Cancelling a course

The following charges will apply if you wish to cancel a course:

For the period of 1 month prior to the course start date, no refund will be given on cancellations.

For the period of 1 month to 2 months prior to the course start date, a 50% refund is obtainable on cancellations.

Cancellations prior to 2 months in advance of the course start date, an 85% refund is obtainable.

Where at least 3 months’ notice is given and a valid reason is given we offer a 100% refund less deposit.

Were applicable Examination fees will only be refunded if they have not already been paid to the relevant Examining Board..

Refunds will be paid by the same way they were paid, except for cash payments which will be refunded by cheque, within 28 days of authorisation of refund.

Once you have begun training we are strictly unable to offer any refund. Where multi module courses are booked the cooling off period for all of the modules / parts of the course begins on the first day of booking the first course or module. Where multi course parts and modules are booked the cancellation period begins on the first day of booking for the first course for all courses.

NLP Centre of Excellence reserves the right to cancel or reschedule seminars at any time. If NLP Centre of Excellence cancels or reschedules the seminar due to weather or unforeseen circumstances beyond the control of  NLP Centre of Excellence, you are entitled to a full refund, but NLP Centre of Excellence is not responsible for travel arrangements, travel fees, or any expenses incurred by you as a result of such cancellation. If NLP Centre of Excellence cancels a seminar in which you are enrolled, you will be contacted at the email address you provided when registering, so please be sure to provide a valid email address.






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For general enquiries: info@online-trainingcourses.com
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For general enquiries: info@online-trainingcourses.com
Call us on:
Training Centre: 0800 9556808

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